This in turn leads to increased trust in the casino, allowing it to attract more customers and increase its revenue.Ī qualified Surveillance Officer is able to detect signs of potential problem gambling and intervene as necessary, helping to prevent any potential issues from escalating. The effect of having a reliable Casino Surveillance Officer is that it helps protect the gaming house from potential fraud and theft, while also providing an assurance of fairness and security to all customers. Casino Surveillance Officer is a important role in a casino, as it is their job to monitor the gaming activities and ensure that everything is conducted in a fair and secure manner.